Privacy Notice

Phoenix Publishing House Inc. and its affiliates (“PPH”) respect the privacy of our customers. This Notice informs you of the personal data (personal information and sensitive personal information) that we collect and set out the way in which we collect, use, store and disclose (“process”) and protect your personal data when you visit our website or avail of our services (“services”).

HOW DO WE COLLECT INFORMATION?

While using our service, we collect personal data which may include: full name, address, email address, contact numbers, birthday, civil status among others.

The collection of your personal data will generally occur in the event that you: Visit our stores, Visit or order from our website, Join a promotion, Participate in a survey, Subscribe to our mailing list, Submit website feedback.

COOKIES AND USAGE

We may also collect information on how our service is accessed and used (“usage data”). This usage data may include information such as your computer’s IP address, browser type, browser version, the pages of our service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

HOW DO WE USE INFORMATION?

We may use the personal data to provide you of our services. Generally, we use this information:

  • To process your order in our stores, from our website and through phone.
  • To respond to specific requests or queries you may have.
  • To send marketing offers and/or product information.
  • To conduct reviews and analyze website data.
  • To conduct marketing research.
  • To inform you of any changes in our website.

Analytics

We may use third party service providers to monitor and analyze the use our service.

Links to Other Websites

Our website may contain links to other sites not operated by us. When you click on a third-party link, you will be re-directed to the third-party’s site. We strongly recommend that you review the Privacy Policy or Notice of the sites you visit. We have no control and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

DISCLOSURE OF INFORMATION

We may share your personal data in good faith to third party providers and other institutions such as: Suppliers and vendors to maintain and support our service systems, Third parties as may be required by law.

CHILDREN’S PRIVACY

Our service does not address anyone under the age of 18 (“children”). We do not knowingly collect personal data from children. If you are a parent or guardian and you are aware that your children provided us with information, please contact us. Also, if we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS NOTICE

PPH may revise this policy from time to time whenever necessary so check this website regularly to stay informed of any updates.

You are advised to review this Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.

DATA ACCESS AND CHOICE

You may access, review, modify or request for a copy of your personal data.

You may also opt-out or withdraw consent anytime.

Please visit dataprivacy@phoenix.com.ph to learn more about our privacy policy. If you have any further queries you may contact us at:

Phoenix Publishing House Inc.
Attention: Data Privacy Officer or
dataprivacy@phoenix.com.ph
Tel. No. (02) 375-1640 / 410-7635

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